Charter pricing is based upon the itinerary provided. Any major deviations from the itinerary may result in additional fees.
All animals are prohibited from boarding the vehicle except for service animals in compliance with the Americans with Disabilities Act, specifically 28 C.F.R. § 36.104. All service animals are the sole responsibility of the owner and must be in control with a leash, carrier, or other appropriate restraints. Any damage to the vehicle or clean up required is to be paid by Charter Party. Service animals cannot travel in the aisle or occupy a seat that may otherwise be available to other passengers. Any animal considered a threat to the health or safety of other passengers or employee personnel will not be transported.
FloridaTours.com will not check any luggage, baggage or personal property (collectively, the Personal Property). FloridaTours.com will not be responsible for any loss of or damage to any Personal Property due to any reasons whatsoever and Charter Party hereby waives any claims it may have against FloridaTours.com regarding same. All Personal Property must easily fit in the overhead or under-seat passenger baggage area or otherwise stored in the luggage compartments under the vehicle or in the back compartments. Storage space is subject to availability. The right to accept or refuse any item of Personal Property is the sole discretion of FloridaTours.com personnel.
If assistance is required for boarding please notify Florida Tours.com 48 hours prior to scheduled departure time. Florida Tours.com will make every reasonable effort to accommodate customers as long as it does not delay scheduled departure time. If a wheelchair lift bus is not available or requested, alternative boarding assistance will be provided. Assistance will be provided as long as it does not compromise the safety of any involved. Passenger and equipment cannot exceed a combined weight limit of 600 lbs.
Cancellation fees will be assessed on all charters cancelled within 30 days of the travel date. 50% of the charter fee will be assessed for charters cancelled between 15 and 30 days of the travel date. 100% of the charter fee will be assessed for charters cancelled within 14 days of the travel date.
If the vehicle(s) is/are not clean and free of litter at the end of the trip a cleaning fee of $250 may be assessed for each vehicle. The fee will also apply for cleaning due to bodily fluids.
WAIVER of LIABILITY — The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is reported to be contagious. The state of medical knowledge is evolving, but the virus is believed to spread from person-to-person contact and possibly by contact with contaminated surfaces and objects or in the air. People reportedly can be infected and show no symptoms and therefore spread the disease. The exact methods of spread and contraction are unknown, and there is no known treatment, cure, or vaccine for COVID-19. Evidence has shown that COVID-19 can cause serious and potentially life-threatening illness and even death. FloridaTours.com cannot prevent you [or your child(ren)] from becoming exposed to, contracting, or spreading COVID-19 while utilizing FloridaTours.com services or premises. It is not possible to prevent against the presence of the disease. Therefore, if you choose to utilize FloridaTours.com services and/or enter onto FloridaTours.com premises you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19.
ASSUMPTION OF RISK– I have read and understood the above warning concerning COVID-19. I hereby choose to accept the risk of contracting COVID-19 for myself and/or my children in order to utilize FloridaTours.com services and enter FloridaTours.com premises. These services are of such value to me [and/or to my children,] that I accept the risk of being exposed to, contracting, and/or spreading COVID-19 in order to utilize FloridaTours.com services and premises in person.
WAIVER OF LAWSUIT/LIABILITY– I hereby forever release and waive my right to bring suit against FloridaTours.com and its owners, officers, directors, managers, officials, trustees, agents, employees, or other representatives in connection with exposure, infection, and/or spread of COVID-19 related to utilizing FloridaTours.com services and premises. I understand that this waiver means I give up my right to bring any claims including for personal injuries, death, disease or property losses, or any other loss, including but not limited to claims of negligence and give up any claim I may have to seek damages, whether known or unknown, foreseen or unforeseen.
For the comfort of all customers, proper attire is required. Shirts and shoes are required at all times. Bathing attire must be covered.
US Department of Transportation Federal Motor Carrier Safety Regulations prohibit drivers to be on duty more than fifteen (15) hours per day, ten (10) of which are for driving (including a thirty (30) minute pre and post trip vehicle inspection). The driver must be given eight (8) consecutive hours off before resuming duties. Upon request, an additional driver may be provided for an extra fee.
Vehicles may be equipped with DVD, VCR, CD player and may have a working PA system, TVs, and other amenities. Vehicles may also be equipped with Wi-Fi. Equipment size, function, and availability is never guaranteed. No refunds will be given for non-working equipment.
No food or drinks are allowed.
A gratuity is not included in your price unless specifically noted in your contract. Gratuity is optional and is at your discretion. Most of our clients do give a gratuity to the driver(s.) The most common range is from 10 – 20% of the total fare. We are able to add a gratuity to your contract if you prefer but we recommend giving the gratuity directly to the driver(s).
All inquiries for lost articles such as umbrellas, hats, etc. transported in the custody of a passenger should be made within 48 hours to info@FloridaTours.com and reasonable efforts will be made to locate them and either make them available for pick up or ship them to the passenger at the passenger’s expense. FloridaTours.com assumes no liability for lost items.
Charter Party is responsible for single room lodging for vehicle driver(s) during the duration of any overnight trip.
Portable oxygen and respirators may accompany customers when required. A maximum of four canisters may travel with the customer. Two canisters are permitted in the passenger compartment of the vehicle and two must be stored in the baggage compartment. The maximum dimension for canisters is 4.5 inches in diameter and 26 inches in length. Stored oxygen canisters must be enclosed in cases and have safety caps on tanks.
Payment is accepted via credit card, company check, cashier’s check, money orders and cash. Credit card payments will be assessed a 3% fee. Payment is due 14 days prior to service. Returned payments will be assessed a $50 fee.
The following items are strictly prohibited: firearms, ammunition, any hazardous, caustic, radioactive or flammable material of any kind, any item emitting an unpleasant odor, any biohazard of any kind, any knives or other kind of weapon, any item as described by any state or federal law as being illegal, any item that may cause damage or harm to a person or property, and alcoholic beverages. Flash photography is prohibited while the vehicle is operating. Smoking of cigarettes, e-cigarettes, cigars, or pipes is prohibited aboard the vehicle. Please reference Oxygen and Respirators clause below for additional terms.
The following items and activities are prohibited without the written consent of FloridaTours.com: Decorations, glass containers, golf shoes or other shoes with spikes.
Smoking of cigarettes, e-cigarettes, cigars, or pipes is prohibited aboard the vehicle.
Passenger mobility aid(s) may travel inside the vehicle if they are able to be safely stowed in the overhead compartments. Items that cannot be safely stowed in the vehicle will be stowed in the baggage compartment if possible. Florida Tours.com assumes no liability for damage to these devices.
RIGHT TO SUBSTITUTE VEHICLES
FloridaTours.com reserves the right to substitute vehicles and, when necessary, sub-charter or subcontract a vehicle to complete the agreed upon trip.
OBJECTIONABLE PERSONS
FloridaTours.com reserves the right to refuse to transport any person if it believes that person’s conduct is likely to be objectionable to other passengers or FloridaTours.com personnel. An example is a person that FloridaTours.com believes is under the influence of alcohol or drugs.